Frequently asked questions

Check-in is from 2 pm, and check-out time is 11 am. Early check in or late check out is subject to availability (Late check-out fees may apply).

Yes, we have a team member on duty 24/7

A single roll-away bed can be added at an additional cost of $40 per night. A complimentary children’s cot can be added to your room on request. Additional beds are subject to room capacity and availability.

We are pleased to offer complimentary WiFi access to our guests.

Access to our secure above ground car-park is via Batman Street, off Limestone Ave

We have ample onsite above ground parking located in gated facility at the rear of the hotel. Upon arrival please proceed to the front of the hotel to check in and you will be provided an access code to enter our secure carpark. The carpark entrance is on Batman street. This carpark is not height restricted so if you have larger vehicles or are towing a trailer or caravan we can accommodate you in this carpark. If you are bringing an exceptionally large vehicle or a coach please speak to reception prior to checking in so we can ensure we have the appropriate space.

If parking is not included in your accommodation package, our parking costs $15.00 per vehicle per night.